Gerald Martinetz
Blogs von Gerald Martinetz
The Agentic Enterprise: When 80% of Customer Processes Run on AI
Imagine an enterprise where AI doesn’t just respond, it acts. An AI that resolves a customer ticket, updates your CRM, and notifies sales before anyone asks.
5 Real-World Use Cases of Agentic AI in Enterprise Search
IntroductionIn almost every customer conversation I have, one theme consistently emerges: information overload.
Bridging the Gap Between Human and Machine: How Agentic AI Empowers Employees
IntroductionFor years, conversations about artificial intelligence in the workplace have swung between two extremes. On one side is the fear that machines will replace human jobs.
The 360-Degree View: Not Just Search, but Understanding with Mindbreeze
You need to understand a customer’s situation instantly. You ask: “What’s the current status of account XYZ?” In many systems, this request would force you to sift through emails, CRM entries, support tickets, and shared folders before piecing together an answer. With Mindbreeze, the response is different.
Inside Insight: How Journeys and Touchpoints Make Enterprise Search Effortless with Mindbreeze Insight Workplace
Picture this: you’re preparing for a high-stakes client meeting. The pressure is on, and instead of digging through folders, scrolling through email threads, or flipping between dashboards, you ask Mindbreeze, “What’s the latest update on our key accounts?”.
The Future of Enterprise AI Depends on Smarter RAG Solutions
Today’s enterprise leaders ask how to make AI meaningful, responsible, and scalable. One architectural approach stands out as organizations look beyond isolated proof-of-concepts and begin embedding AI into workflows: Retrieval-Augmented Generation (RAG).
The Checklist Every IT Pro Needs Before Migrating to SaaS
Migrating to a Software-as-a-Service (SaaS) environment is more than just a technical shift—it represents a strategic evolution in how teams operate and deliver value.
Natural Language Processing with Mindbreeze Insight Services
The Natural Language Processing Service ensures the processing of natural language and thus the understanding of content and company knowledge.
Knowledge Extraction with Mindbreeze Insight Services
Mindbreeze’s Knowledge Extraction Service focuses on the semantic meaning behind the sentences and information in documents.
The Mindbreeze InSpire Proactive Insight Service
The Proactive Insight Service is at the core of Mindbreeze integrations delivering targeted insights to stakeholders with concrete business needs.
The Mindbreeze InSpire Semantic Relation Insight Service
The Mindbreeze Semantic Relation Service can build relations between different data sources and use data from one source to enrich data in another.
Classification with Mindbreeze Insight Services
Mindbreeze’s Classification Service allows anyone to become an AI expert with no code required. Our built-in machine learning model is easy to modify and adapt to your most pressing business needs.