Resources

Blog

From Prompt Engineers to Context Engineers: The New Talent Imperative

Britney Chandler

In the race to master generative AI, "prompt engineering" became the buzzword of the year. Everyone wanted a perfect way to communicate with machines. However, as the hype fades, a more profound truth is emerging: it's not what you ask of AI, but what it knows when you ask it.

The Agentic Enterprise: When 80% of Customer Processes Run on AI

Gerald Martinetz

Imagine an enterprise where AI doesn’t just respond, it acts. An AI that resolves a customer ticket, updates your CRM, and notifies sales before anyone asks.

New features of Mindbreeze InSpire 25.7 Release

Ulrike Kogler

Want to check out the highlights of the Mindbreeze InSpire 25.7 Release? Learn more in the following blog post.

ROI, Hype Cycle & Future Workplace - with Dr. Kirk Borne

Britney Chandler

The landscape of enterprise AI continues to shift, and leaders are increasingly asking how to move from experimentation to real, measurable value. In the latest episode of the Illuminating Information podcast, we continue our conversation with Dr.

5 Real-World Use Cases of Agentic AI in Enterprise Search

Gerald Martinetz

IntroductionIn almost every customer conversation I have, one theme consistently emerges: information overload.

Bridging the Gap Between Human and Machine: How Agentic AI Empowers Employees

Gerald Martinetz

IntroductionFor years, conversations about artificial intelligence in the workplace have swung between two extremes. On one side is the fear that machines will replace human jobs.

Uncovering 'Dark Data' With AI-Driven Knowledge Graphs

Daniel Fallmann

A TechRadar article noted that nearly 90% of enterprise information (documents, emails, videos) lies dormant in unstructured

Agentic AI in Enterprise Search: Turning Queries into Workflows

Mario Matuschek

For years, enterprise search has been about retrieving documents, emails, or data points scattered across an organization’s systems.

Beyond Chat: Rethinking What “Intelligent” Really Means in AI

Britney Chandler

Artificial intelligence has entered the enterprise mainstream — but many organizations are still asking the same question: how do we move beyond simple chat interactions and start driving real business value with AI?

The 360-Degree View: Not Just Search, but Understanding with Mindbreeze

Gerald Martinetz

You need to understand a customer’s situation instantly. You ask: “What’s the current status of account XYZ?” In many systems, this request would force you to sift through emails, CRM entries, support tickets, and shared folders before piecing together an answer. With Mindbreeze, the response is different.

Bring Your Own LLM: How Mindbreeze Powers Secure, Customizable AI in the Enterprise

Mario Matuschek

Imagine your organization running on the large language model (LLM) you choose—whether OpenAI, Hugging Face, Meta, or even a fully self-hosted variant—seamlessly integrated into your enterprise search environment.