Key Account Manager (f/m/d)
Team/Department
Locations
Working Time Model
We are seeking a high-performing Key Account Manager (on-site) to drive strategic growth across our enterprise customer base in the United States. In this role, you will own and expand relationships with key accounts, unlock new revenue opportunities, and position our AI solutions as mission-critical to customer success.
Your area of responsibility:
- Own and strategically grow a portfolio of key enterprise accounts across the U.S.
- Develop and execute comprehensive account plans to drive long-term revenue growth
- Identify and pursue cross-sell and upsell opportunities within existing customer organizations
- Identify and engage key decision-makers beyond existing contacts, including innovation teams and specialized departments
- Align customer business goals with our AI-driven product, delivering tailored solutions that maximize value and ROI (short-, medium, and long-term)
- Act as the liaison between the customer and Mindbreeze, continuously providing valuable insights and feedback to internal teams, including product development, consulting, marketing, and support.
- Assist in the creation of customer marketing materials, such as case studies, customer interviews, and press releases
Your skills and experience:
- You hold a degree in computer science or business informatics and have a strong understanding of business value and return on investment.
- You have already worked in the software industry for several years and have a strong understanding of technology, core concepts, and special features.
- Confident in presenting Mindbreeze products and enjoy customer contact and visiting our international and national customers (willingness to travel) when required.
- You are communicative, ambitious, keep track of even complex projects, and find the right solution to achieve the set goals.
- You are team-oriented, with excellent interpersonal skills that enable you to build relationships at all levels.
Ready to make an impact?
Join us and help shape how organizations use AI to transform their business.
Your wellbeing matters:
- 25 days paid time off plus paid holidays
- 401(k) retirement plan
- Comprehensive health insurance
- Top-of-the-line health and wellness programs to support physical and mental wellness are available
- An inspiring working environment with state-of-the-art office standards
- Free access to various training programs and international conferences
For this position, we offer a competitive salary starting at USD 90,000 (depending on experience and qualifications) plus a bonus.
Opportunities for professional growth and continuous learning in a fast-evolving AI environment. Work with global clients on innovative Enterprise AI solutions. High level of ownership and direct impact on customer success in a collaborative, international team environment.
We are committed to transparency and equal treatment; therefore, we particularly welcome applications from all age groups, regardless of gender, disability, origin, social or ethnic background, religion, ideology, or sexual identity.
Take the initiative!
Do not hesitate to send us an unsolicited application! Your personality is one of the most important reasons for us to hire you - so let's talk!
The Working with Cancer Pledge
Employee wellbeing is critical to our company success and we will always do what we can to make the lives of our workforce easier. This is why we have taken the Working with Cancer Pledge. At Mindbreeze, we pledge to provide a more supportive, and recovery-forward culture at work for people with cancer.