Applied Artificial Intelligence
Mindbreeze is among the leading companies in the field of applied artificial intelligence. More than 10 years of research and development are reflected in the Mindbreeze products.
AI-driven business applications are the foundation for visionary, forward-thinking companies, which is why Mindbreeze guides companies on their way to becoming predictive enterprises.
Who is the expert?
Mindbreeze understands that this is a “who” question and shows a list of results with different experts. This hit list contains all necessary information compiled from the totality of corporate knowledge to create a digital twin of the relevant expert.
Mindbreeze InSpire Chat Bot
For questions like “What should I do if my card is stolen?”, Mindbreeze immediately switches to a conversational platform. Mindbreeze provides access to corporate knowledge from anywhere at any time and adapts to all form factors.
Search App Designer
Mindbreeze has developed an Editor, which provides a selection of design elements or widgets – such as filters – that can be easily combined according to your needs without any programming knowledge.
Mindbreeze is a self-learning application that constantly updates its existing knowledge based on events from the past. The categorization of relevant facts is adapted to the behavior of the user – the more frequently a term, topic, or document is called up, the more relevant it becomes.
Mindbreeze is equipped with a semantic pipeline. Multiple stages of this pipeline can be configured to extract structured information and elements as well as their relationship to content.
Mindbreeze is capable of understanding natural language. Mindbreeze can provide appropriate answers to questions posed with “Where”, “When”, “Who”, “How” or “Why.” For example, for a question with “Where”, Mindbreeze provides a map with the requested results.
Automated Document Processing
Manually processing incoming mail and electronic documents such as faxes, e-mails, and attachments is excessively costly and time-consuming, and easily eliminated by enterprise search. The combination of semantic analysis and deep learning automatically detects the difference between an offer and an order, and assigns it to the relevant department.
Assistance System for Healthcare
Research is becoming more and more important for doctors and medical specialists, yet at the same time, the volume of information is growing. With enterprise search, it is possible to recognize medical patterns in clinical findings, illnesses, and medications and generate correlations, opening the gateway to a new era in treatment and research.
Personal Interaction with Smart Customer Service
The possibilities of Mindbreeze InSpire go far beyond what traditional chatbots can offer. It is already possible to use technologies such as natural language processing or natural language question answering to simulate personal consultation and advice and thus to significantly increase the quality of customer service. Mindbreeze interacts with customers, processes inquiries automatically, makes recommendations, and proposes alternatives. Relieved of routine tasks, customer service staff are freed up to focus on more complex customer needs.
Cognitive search and knowledge discovery solutions are technologies that elevate information search and knowledge elicitation to a whole new level.