Research institute polls 150 IT-decision makers in Europe and North America about their enterprise search
Mindbreeze announced today that Forrester Consulting, an independent market research company, conducted a survey on behalf of the Austrian provider Mindbreeze entitled "Let Modern Search Solutions Be ‘the Brains‘ of Your Enterprise"*. The survey’s subject matter focused on the use of modern search technologies for dealing with corporate knowledge.
The results were clear: The current trend is towards intelligent knowledge management based on enterprise search. In 2015 nearly 43% of respondents used a company-wide enterprise search solution, doubling the need for this kind of application compared to the previous year.
For the survey participants, the benefits of enterprise search were clear – the availability of intelligent search tools and the integration of enterprise-wide search increases employee productivity and efficiency. More than 70% of respondents optimized their customer service and almost 62% accelerated their work process by reducing time and efforts spent on search.
24% of the survey’s respondents deemed configuration of new data sources as very time and labor intensive.
In addition, the implementation of modern enterprise search systems, appliances in particular, is becoming faster and easier. Already, one-third of the respondents needed just 1-2 weeks for complete implementation, 13% of respondents needed less than a week.
The entire study can be downloaded free of charge at Forrester Consulting Thought Leadership Paper 2016.
"Enterprise search is a pivotal issue for companies. This survey confirmed the need for lightweight knowledge management and for high-end enterprise search solutions like Mindbreeze InSpire. Companies of any size now clearly recognize that the future security of the competitiveness and success of the company is directly related to the sustainable use of the available information," explains Daniel Fallmann, founder and CEO of Mindbreeze.
Mindbreeze InSpire analyzes documents and extracts both internal company information as well as external information. The appliance enables intelligent cross-linkage of facts from all company-relevant data sources. Concretely, this means that relevant available information can be found quickly and easily, and, perhaps even more importantly, the cross-linkage of information presents a consolidated view of any given subject or query (360-degree view) to the user. The Mindbreeze InSpire appliance eliminates the overhead needed to configure new data sources and its 450+ connectors can very quickly connect nearly all common company data sources.
* "Let Modern Search Solutions Be ‘the Brains‘of Your Enterprise." A commissioned study conducted by Forrester Consulting on behalf of Mindbreeze. Published June 2016