Interacting with conversational engines
Chatbots have been the hottest trend in the field of customer service for a number of years now. Yet studies indicate that when it comes to conventional chatbots and the way artificial intelligence is being applied, there is still plenty of room for improvement.
While conventional rule-based applications use decision trees to retrieve potentially appropriate answers from databases, conversational search takes it one step further, integrating a host of different artificial intelligence-based technologies to enable a dialogue-based conversation between man and machine.
Read more our in white paper "Interacting with conversational engines".
The Enterprise Search Appliance: Plug it in. Get started.
Mindbreeze InSpire comes to you as an appliance − coordinated hardware and search software. Mindbreeze analyzes structured and unstructured information from all corporate sources. The solution recognizes the contents of documents, classifies them, and creates the semantic correlations between the individual pieces of content.