Mindbreeze InSpire.
The Intelligence Behind Trusted Enterprise AI.

An insight engine understands business information, extracts facts, and gives companies a holistic and clear 360-degree view of their business insights – regardless of industry or the department. Insight engines examine and organize data from different sources, including structured and unstructured content like word processors, images or videos, and more. This gives users precise information tailored to their specific needs.

AI-powered enterprise search is an internal company search engine which indexes and analyzes data and files from various sources with the help of artificial intelligence. With AI and machine learning (ML) the search engine is able to communicate in natural language, delivering users personalized information. The engine can also automate tasks by learning from previous user experiences.

Both insight engines and enterprise search tools help users access relevant company information. An enterprise search tool focuses mainly on information retrieval of internal company data. In contrast, an insight engine provides deeper data analysis, task automation, and actionable insights applied to business processes. Insight engines tailor their possibilities to concrete functional domains inside the enterprise to maximize business value.

AI can already help companies today to benefit by automating tasks, improving decision-making through data analysis, enhancing customer experiences with personalized interactions, optimizing processes for efficiency, and predicting future trends for strategic planning.

Companies can efficiently access and make use of their internal knowledge by leveraging generative answering with internal data through an insight engine or an AI-powered enterprise search tool like Mindbreeze InSpire. Mindbreeze InSpire provides the LLM with pertinent information, enabling it to produce responses in natural language.

The best and scalable way to combine generative AI with internal data is an insight engine such as Mindbreeze InSpire. An insight engine connects your internal data, takes care of all access rights, extracts key facts and prompts the any LLM with the right factual information, enabling it to generate natural language responses based on company-relevant and validated facts. Moreover it allows enterprises to use genAI embedded in their workflows, without users having to think about “how to prompt”, just seamless integrated to the information flow and applications.

Employees are able to drive business success in today’s complex cloud landscape by using an insight engine. With an insight engine like Mindbreeze InSpire companies access data easily, no matter where the relevant information is stored.

As many companies today rely on cloud services from different providers, it is often tedious to manually collect information that is stored in different “silos”. An insight engine automatically extracts the relevant information, connects the dots and answers a given search query by saving users a lot of efforts.

Mindbreeze integrates Conversational AI chat with LLM-powered assistants that operate directly over indexed search results. It provides:

• Trending searches and contextual query suggestions to guide exploration.
• Personalized ranking by automatically learning user behavior and applying a dynamic relevance model.
• Indirect querying via graph traversal (e.g., expert identification through transitive graph closure).
• Uniform and Hybrid search (Integrates all kinds – lexical, dense retrieval, in-memory filtering into uniform model)
• Summarized results for rapid insight extraction without scanning entire documents.
• High performant and expressive authorization via graph structures (referenced ACLs and ahead of time computation)

Mindbreeze is designed for rich, multi-dimensional data navigation with:

• Faceted filtering and dynamic relevance tuning for fine-grained control.
• Semantic clustering to group related results.
• Visual diffing to detect and highlight changes across similar content.
• Timeline-based result presentation and carousel-based navigation for temporal or visual browsing.
• Geocoding with map overlays for location-aware datasets.
• Infinite scrolling or traditional pagination for large result sets.
• Full content preview rendering to maintain original document formatting.

Mindbreeze supports enterprise-grade interoperability:

• Document collection, sharing, and query-based export for large-scale result distribution.
• RESTful OpenAPI access for system-to-system integration and automation.
• Accessibility compliance (ARIA, screen reader support, keyboard navigation) for inclusive usage.
• Speech I/O support, enabling voice-driven queries and audio responses.

Our telemetry integration provides over 1,000 real-time metrics out of the box, covering:

• User interaction metrics (query logs, refinements, click-through rates, time spent per step) for feedback learning and auto-tuning.
• RAG (Retrieval-Augmented Generation) metrics such as correctness, faithfulness, context recall, and context precision to evaluate LLM-driven workflows.
• Custom RAG metrics via sub-agents or tool calling for domain-specific performance assessment.
  All metrics can be queried, diagnosed, and analyzed through our evaluation system for precise tuning and optimization.

We leverage usage analytics, sentiment detection, and intent recognition to optimize search relevance and ranking models. Analytics can:

• Detect content gaps, track conversion triggers (e.g., case deflection rates), and measure user engagement trends over time.
• Provide actionable business impact metrics to support cost-reduction initiatives.
• Feed directly into AI-based ranking models for improved personalization.
  Administrators have access to dashboards and APIs for reporting, system tuning, and integration with external BI platforms.

Mindbreeze inherits and enforces existing enterprise permissions for every query, ensuring only authorized data is surfaced and preventing unwanted or illegal content exposure, including copyrighted materials.

Mindbreeze provides direct support to its customers through several platforms:

• tickets.mindbreeze.com: A dedicated portal for submitting support tickets, allowing customers to report issues and receive assistance directly from Mindbreeze's support team.
• help.mindbreeze.com: A comprehensive resource for general documentation and guidance on using Mindbreeze InSpire, enabling customers to find answers to common questions and troubleshoot issues independently.